退款政策

We offer a 14-day return policy, giving you 14 days from receiving your item to request a return. To be eligible, your item must be in the same condition as when you received it-unworn, unused, with tags, and in its original packaging.

To start a return, you can contact us at info@nominomi.storealong with any questions.

We're unable to cover return postage at this moment.

Damages and issues
Please check your order upon receiving it. If there are any defects, damages, or if you received the wrong item, get in touch with us right away. We’re here to make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and inform you if the refund is approved. If approved, your refund will be processed automatically to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at info@nominomi.store.